Your questions answered
How much is UK delivery?
All our posters are sent out to UK addresses ‘First Class Signed For’ delivery and will need a signature upon receipt. You can specify a different address at the checkout if required. We charge £3 for A4 posters, £5 for A3 and £10 for A2.
Do you ship internationally?
Yes we do. For orders outside the UK, we use ‘International Standard’ postage. Our charge for A4 and A3 posters is £5 for up to 3 posters and £10 for A2 posters.
Please be aware that international deliveries may be subject to local import duties and taxes. These charges are beyond our control, and any extra cost needs to be covered by the customer.
All orders are processed in British Pounds Sterling.
Am I limited to 20 words?
No. We recommend that around 15-20 words and/or phrases work best with our designs. For example, ‘a glass of red wine’ would only count as one. If possible, a mix of single words and some short phrases looks best.
Will I see my poster before you dispatch it?
Yes, after we have completed the design, we will email you a proof for approval. Once we receive your approval your order will be dispatched within 5 working days.
What is the turnaround time for a personalised poster?
We usually ask that you allow 10 working days from date of order to date of delivery. This is to allow for us to design your poster, email your proof and for you to respond and then once approved, we send away to print.
SIZES AND FRAMING
Do you offer a framing service?
Generally not. Unfortunately, because we are a small business we do not have space for storage and posting glass requires lots of packaging.
However, we can offer this service to local customers in and around the Bury St Edmunds area. Please contact us for details.
Do your posters fit into standard frames.?
All our posters are sold in ‘A’ sizes and there are many frames online and on the high street that can be purchased with or without mounts.
Do you accept credit and debit cards?
Yes. All payments are processed by Paypal, a secure and trusted online payment provider. If you do not have a Paypal account you can checkout as a guest using a credit or debit card.
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